Privacy Policy

Information we collect

• Account and contact details, including your name, email address, phone number, and role.
• Profile, resume, application, employer, provider, training, and service-booking information you submit.
• Support and assistant messages, device information, and basic service activity needed to operate and secure the platform.
• When analytics is enabled, limited usage information such as page views, device type, and approximate region used to understand and improve the platform.
• Payment status and transaction references from payment providers. ZeilaLink does not store complete payment-card details.

How we use information

• Provide accounts, job applications, training, services, bookings, and customer support.
• Verify users and organizations, prevent abuse, protect the platform, and meet legal obligations.
• Communicate service updates and improve the reliability and usefulness of ZeilaLink.

When information is shared

We share information only as needed with the employers, applicants, providers, or customers involved in a transaction; with vendors that provide hosting, email, payments, storage, or assistant services; or when required to protect users, enforce our terms, or comply with law. We do not sell personal information.

Retention and security

We retain information only while it is needed for the platform, legal obligations, dispute resolution, and security. We use administrative and technical safeguards, but no online service can guarantee absolute security. Please report suspected account misuse promptly.

Your choices

You may update available profile information in your account and ask to access, correct, or delete personal information, subject to legal and operational retention requirements.

Contact

Privacy questions and requests can be sent to contact@zeilalink.com.